Effective Date: [3/1/2025]

1. Introduction

Ember Stone Properties is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your data when you use our A2P 10DLC messaging services.

2. Information We Collect

Contact Information: We may collect your phone number and other necessary details during the sign-up process.

Message Content: Any messages you send to us or reply with may be retained for record-keeping and service improvement.

Device and Usage Information: We may collect data on how you interact with our messages, including delivery and read receipts.

3. How We Use Your Information

We use the information collected for the following purposes:

To send you updates, alerts, or information you have opted to receive.

To comply with legal and regulatory requirements.

To improve the quality of our messaging services.

We do not share your personal information with third parties for marketing purposes.

4. Consent and Opt-In

By providing your phone number and opting in to receive messages, you consent to receive A2P 10DLC messages from us. Consent is obtained by visiting -https://www.emberstoneproperties.com/book and filling in their details. Users check a box to receive notifications & promotional messages to provide their consent. Additionally end users can also text START to +1 (317) 649-8526.

5. Opt-Out Mechanism

You may opt out of receiving messages at any time by replying with the keyword "STOP" to any message. Upon opting out, you will no longer receive further messages unless you opt in again.

6. Data Security

We implement appropriate security measures to protect your data from unauthorized access, use, or disclosure. This includes secure storage systems and encryption where necessary.

7. Compliance with Laws and Guidelines

We adhere to the CTIA Messaging Principles and Best Practices, as well as all applicable laws and regulations regarding A2P 10DLC messaging.

8. Your Rights

You have the right to:

Request access to the information we hold about you.

Request that we delete your personal information.

Update or correct your information at any time.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: [email protected]